A Mighty Giant with an Achilles Heel
I've had my DLC-X for roughly ten years now. I bought the largest size specifically for doing bread. Even though it's a very large and impressive-looking unit, it takes up only a little more space than the smaller, more popular models. Also, at that time, the 'X' had a stronger shaft setup and a heavier-duty switching system than the smaller models.
The ability of this machine to chop, shred, slice, etc., is amazing. One of the Cuisinart tricks I've used for years to save time is the practice of mixing up a salad dressing, then shred and slice the remainder of the salade, finally inverting the whole thing into a large bowl where the dressing drains over the salad.
Being an appliance freak, I bought all the accessory disks, which on this machine are the size of 45-rpm records, and the whisk attachment. This attachment fit on the center shaft and rotated a small set of twin beaters around counter to the attachment rotation. It worked well for whipping cream, but I broke...
EXPENSIVE BUT WORTH IT!
I'll preface this by saying that I have cooked professionally for almost 15 years. Before ordering this massive processor, I checked out almost everything comparable. I am delighted with my selection. This processor is very powerful. If you have a large family or do a lot of entertaining, this one is for you. The work bowl is massive, and batters don't slop out. The motor can handle multiple batches of cookie dough. You can turn out cake batter in no time, and in big quantities. I went for a big processor as I have a large family. Several years ago I catered my daughter's wedding reception, and how I wish I had this processor at that time. Now it's easy to produce huge amounts of pesto, knead multiple recipes of bread dough, and slice tons of veggies. This product is a TOTAL WINNER!
A bust, I forgot this
I have changed this review. After the problem below, we have owned two of these devices and they have been more than dependable. We could not live without them. They are the best truly large 20 cup food processor. The largest US one. We use ours all the time.
The following review is out of date. A one time occurrence for us.
Mine arrived broken.
After much aggravation with the customer service, which gave wrong info and wanted me to send it in at my own expense, Cuisinart finally told me Ca law made them pick it up for nothing. It took two months and lots of Cuisinart mistakes to get it back to me. And I was also billed for the repair and went through hell getting them to find that it was under warranty.
Then, too, I received this repaired, top of the line product back with a broken plug.
Then a really nasty cusomer service sup., without apologies and a truly hard-nosed ugly manner lays down the law...I have to send it in at my...
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