Blender
When I got the product, it was so dirty, I wouldn't even use it. There was actually rust around the blades and leftover food too. I still haven't used it and probably never will. I would not recommend buying from this seller.
Decent product, TERRIBLE Customer Service
I Have had this blender now for over a year. I am sad to say I have been battling customer service representatives for well over 7 months. Yep, battling over replacing a part that is broken for longer than I actually had the blender up and running. First they sent a part that was incorrect for the blender. After weeks of trying to get someone to listen to this problem, they finally agree to send me a whole new blender 2 months ago. This week I find out that replacement shipment was placed on hold, without ever notifying me because they needed more information. Several emails, hours on hold, and a difficult "customer service" rep later I believe a replacement is finally on its way (after another 4-6 week wait I am being told).
I have doubts about the general quality of the blender, everytime I call customer service I am on hold for 30 minutes, I guess that means a lot of people have issues with products from this company. Further, the unwillingness to fix an item...
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